We are entering new markets and translation is a new challenge for us. Walk me through...
We need new Globalization Strategies to lower our multilingual communications budget by 50% or more. Talk to me...
We have metrics in other areas of our organization and measure processes but we need to understand the metrics for our multilingual communication strategy. Make it easy for me...
We need interpreters for an upcoming meeting. Provide me with information...
We work with a current translation vendor but don't feel we're leveraging our source content or translation assets well. Give me clarity...
We constantly need to send files, documents and other assets for translation. That's a hassle and things often get lost or delayed. Simplify things...
We have a Content Management System for our website but getting content translated is slow, expensive and labor intensive. Show me...
We need to get control of and centralize the authoring of our manuals and publications. Help me...
We have a static website and are thinking about having it translated into another language. Where to begin...
We are technology developers yet dealing with clients who want us to manage multilingual content. We need a partner...
We have a project for translation and need to have it quoted. Tell me what I need to do...
The greatest value we bring to our clients is our PASSION for the translation industry. We are fortunate to be part of a global community of people who share our passion for language, culture and communication. Our global vision is one of connectivity and growth. Our mission is to connect clients with second language end-users effectively and efficiently, ultimately affecting community awareness and the world at large.
Language Solutions Inc. adheres to and promotes the ASTM International Standard Guide for Quality Assurance in Translation. Quality management is not just a strategy. It must be a new style of working, even a new style of thinking. A dedication to quality and excellence is more than just good business. Internally, we follow the Baldrige criteria, we are certified Malcolm Baldrige Examiners and we work with Missouri Quality Examiners to perfect the standard of excellence within ourselves. Externally, we use those same measures to communicate to our clients the objectives and metrics that will help them manage their multilingual communications in a more efficient, cost-effective and knowledgeable manner.
In todays fast-paced global market, you need multilingual communications experts who understand the $9 billion localization industry to mentor you on your planning, processes, metrics, project organization, source authoring, management of translation assets, global readiness and technology strategies. We provide assessment, SWOT analysis and a roadmap for clients with our free Global Communication Audit self-assessment tool
While most Language Service Providers (LSPs) know that multilingual communications impact their clients' ability to achieve their business goals, we have yet to see another LSP actively participating in bringing process efficiencies to the client. Most LSPs only focus on their own internal process efficiencies that enable them to deliver the translations that the client requests - without first assessing the process efficiencies on the client's side. LSI brings competitive advantage to our clients by optimizing their internal processes with real measures.
We are an International Business Consulting and Professional Translation Services Firm offering translation, interpreting, multilingual typesetting and technology solutions in over 40 languages. In addition, we also have a separate Health Literacy Division which compliments our expertise in the healthcare communications sector. We are also translating the language of business and partnering with our clients to develop target market strategies, implement predictable, repeatable processes, optimize organizational strengths and manage risk.
Help us understand what you have...
Following Baldrige Criteria for Performance Excellence has had a significant benefit for our clients. We put our customers first and in our recent Voice of the Customer Initiative, our clients gave us 10 out of 10 for their perceived value of us and with our accuracy in translations.
We also excel in Process Management and Measurement of Global Communications. We seek to add value to our client's by sharing with them the best practices and measures for managing their translations to achieve accuracy, quality, cost efficiency and overall satisfaction!
We have identified those leading indicators in key work processes on the client side and documented a methodology that will predict and forecast what will happen with companies using multilingual communications. We work with organizations in collaboration to be efficient and effective and offer a Total Solutions Approach.
First step is the Global Communication Readiness Audit.
Total Rewards, Performance Management, Incentives, Recognitions, Motivations, Surveys, Research, Training, and Balanced Scorecard we know this market very well. We continually keep up on industry research, partner with our clients in HR consulting and use some of these same strategies in our business!
We understand the clients bottom lines of participation, employee retention, perceived value, positive feedback, as success measures for the global communications they create.
Organizations and people within those organizations want a language service provider who understands their business and cares about them. We build long term lasting relationships with our clients. We are agile and can move very quickly in response to our client's wishes in order to serve them better.
We have the infrastructure and technology to support you, a customer focused culture where you WILL get personal attention and most importantly, we have the passion for these communications. Partner with us and you will see a difference in your bottom line.
Multilingual Website Management. EASY
We can help you solve just about any translation management challenge. No matter where content is created or stored or how it is currently translated, we can provide a way to simplify the path to accurate, cost-effective translation and final delivery to your chosen audience.
Through our web development partner, Clay Tablet Technologies, Language Solutions offers a unique web content management and translation workflow solution that will completely change the way you manage multilingual websites. [more]
Quotes from our 2010 Voice of the Customer Initiative with an External Consultant Interviewing our customers
LSI has been an excellent business partner for us in serving our multinational client base translation and localization services. They have added value to our communication consulting services by taking traditional translation services to a whole new, strategic level.
"There is tremendous value when you see all the effort put into the end product and our end clients appreciate that as well. Value is also from the trust perspective - I know that I can send them (LSI) a project and they will come back with all the right questions and I know they will do an accurate job."
"I think they really believe in what they do and want to do all they can to make sure they are working with you and providing communications that are at health literacy standards. They go above and beyond to meet your timelines when they have that flexibility."
"For a small firm like LSI, they have immense competency and knowledge in the field of translation processes and technology.....can educate you about technology integration which their competitors neglect. If you need someone, you can trust LSI on that end and you should listen to them."
"Their attention to detail is very good, it's more than that; I don't think I know anyone that has any more attention to detail."
Language Solutions launches Global Communication Readiness Audit
" Language Solutions Inc has developed and is currently offering a free self assessment tool for auditing of an organizations Global Communication processes. This Self-Assessment tool is for organizations that want to better understand and gain process efficiency...." [more]
LSI Connection: LinkedIn Group for our translators
Join our LinkedIn group called "LSI connection." We regularly ask questions regarding trends in the industry, share opinions on processes or improvements, and provide information that you may find useful for your success. We are committed to personal growth and learning.
Language Solutions partners with Buck Consultants, A Xerox Company, on their Global Wellness survey which is published each year and represents responses from approximately 7 million employees. [more]
Language Solutions Inc. takes the concept of the Balanced Scorecard and sets out to build one for the Localization Industry and specifically for clients. [more]