Condado Group

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Condado Group is an independent Customer Relationship Management and Call Center consulting firm focused on helping clients optimize their Marketing, Sales and Customer Service capabilities. We are recognized for our experience, integrity, partnering approach and proven results.

Condado Group - Specialists in CRM and Call Center Consulting, Technology and Outsourcing

Welcome to the Condado Group web site! We are a management consulting, technology, and outsourcing firm specializing in the optimization of Sales, Marketing and Contact Center environments.
Condado Group's consulting team uses our expertise and tools to help our clients enhance their people, processes and systems to run at peak performance - all with the goal of maximizing customer and employee experiences.

Our mission is to partner with our clients to design, develop and measurably enhance their marketing, sales, and customer service capabilities in the most cost-effective manner. We are committed to only providing consulting services that deliver value to our clients.
Our primary goals with every client are to substantially increase customer satisfaction, improve efficiency and productivity, and reduce or control operational expenses. All recommendations are supported with a corresponding business case justification.